Privacy policy
Snipe watches public UK marketplace listings for the items you ask it to find and alerts you when one is priced well below what it usually sells for. This page explains what we hold to do that. InnerLight Labs Ltd is the data controller.
What we collect
- Account details: your email address, or the anonymous identifier Apple gives us if you use Sign in with Apple, plus your name if you choose to share it with Apple sign-in.
- Your hunts: the searches, price limits and sizes you set, and the matches we find for them.
- Device token: so we can send push alerts to your phone. If you switch on alerts in a web browser, that browser's push address and keys, so we can send the same alerts there.
- Subscription status: which plan you are on and when it renews, as reported by Apple or, if you subscribe on the web, by Stripe. We never see your card details.
We never sell your data. The only advertising measurement is the optional Meta Pixel described below, and only if you accept cookies on the website.
Optional website analytics and ads measurement
Only if you accept analytics cookies, Google Analytics counts website visits using a random cookie identifier, basic browser information and an approximate location derived by Google from your IP address. We send a fixed page name and address, never your hunts, search wording, account details or private page addresses. Event data is kept for 14 months. Decline to keep analytics off, or change your choice through Cookie settings. No advertising features are enabled.
With the same consent, Microsoft Clarity records how pages are used (clicks, scrolling and page layout) so we can see where the site is hard to use. All page text, including your hunts, and everything you type is masked before it leaves your device. Clarity keeps this data for up to 13 months. Declining keeps Clarity off too.
With the same consent, the Meta Pixel tells Meta (Facebook and Instagram) when someone visits our public pages or creates an account on the website, so we can see which of our ads work. It uses a Meta cookie identifier and your browser and IP address. When you create an account with that consent, we also send Meta a one-way scrambled (hashed) copy of your email address and account number so it can match the sign-up to an ad; Meta does not receive your hunts, matches or anything you type. Accounts made in the iPhone app are never sent. Declining keeps the Meta Pixel off. Meta's own privacy policy covers what it does with this data.
Who processes it for us
- Cloudflare, which hosts the service and its database.
- Apple, for sign-in, payments and push notifications.
- Stripe, which takes card payments for subscriptions bought on the web, on behalf of InnerLight Labs. It receives your email address and payment details.
- Your browser's push service (Apple, Google or Mozilla), if you switch on alerts in a web browser. Alerts carry the listing title and price.
- Anthropic, which scores how well a public listing matches your hunt. It receives the hunt wording and the listing text, not your email address.
- Resend, which sends sign-in codes by email.
- Meta Platforms Ireland, only if you accept cookies on the website, to measure our Facebook and Instagram ads.
How long we keep it
We keep your account and hunts while your account is open. Delete your account from Account in the app and we delete your account, hunts, matches and device tokens. Public listing data we collected from marketplaces is kept to work out typical prices.
Your rights
Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email hello@innerlightlabs.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.